Delivery Information
Shipping Methods:
- We offer Standard Post for deliveries within West Malaysia only.
- Enjoy free shipping for purchases exceeding RM100.
- For orders below RM100, a flat shipping rate of RM5 will apply within West Malaysia.
Delivery Times:
- Our standard delivery time is within 7 working days (excluding weekends and public holidays).
- Tracking information will be provided for all orders, so you can monitor the status of your delivery.
Shipping Locations:
- We currently only ship within Malaysia.
Order Processing:
- Orders are typically processed and shipped within 3-5 working days upon receipt of payment.
Returns and Refunds:
- We guarantee the safe delivery of your products. In the rare event that a product is confirmed as damaged during transit, we will provide a full refund.
- To initiate a return for inspection, customers are responsible for the return shipping costs. Please contact our customer support for further instructions.
International Shipping:
- We do not offer international shipping at this time.
Customer Support:
- If you have any questions or encounter issues related to your delivery, please feel free to contact our customer support team.
- We are committed to addressing any concerns and ensuring a smooth shopping experience for our customers.
Holiday and Peak Season:
- During holiday seasons or periods of high demand, delivery times may be slightly extended. We will make every effort to ensure your order arrives as promptly as possible.